Can I have a roof top tent mounted to my vehicle?
A roof top tent can be mounted to any vehicle with roof bars or roof rack. Although fixing roof bars rarely requires special apparatus for some vehicles, it is possible again.

Does a roof top tent damage my car, isn't it too heavy for my car?
No. Your vehicle is designed to hold weights much more than your tent's weight. You can check roof weight limit from your vehicle's manual.

How many people fit in your tents?
Our tents have the capacity of 2 adults - 1 kid (for the models CMP-01, CMP-02, PANORAMA, CAMPOO, CMP-03) or 2 adults 2 kids (for the model ASTRUM) depending on the models.

How long does it take to set up a roof top tent?
You can set it up within 1 minute. Opening windows and setting up canopies for the models with canopies (CMP-02, CAMPOO, CMP-03 and ASTRUM) can extend the time a bit according as your dexterity.
You can close the tent in 1 minute.

Are roof top tents last in cold/hot weather conditions?
Roof top tents are manufactured to use under hot, cold, rainy, snowy, in short, all weather conditions.

How much is your roof top tents' internal volume?
Depending on the model the internal volume is 205cm x 135cm x 30cm (the models CMP-01 and CMP-02), 205cm x 135cm x 25cm (the models CAMPOO and PANORAMA) and 210cm x 135cm x 35cm (the model CMP-03). You can carry your camping materials and other belongings in your roof top tent. 

Should I buy a mattress and a ladder, too, for my roof top tent.
No, all our roof top tent models are sold with a mattress and a ladder within them.

Will the roof bars, too, come with my roof top tent?
No, you should buy roof bars if you don't have roof bars on your vehicle.

From what material are your roof top tent shells made?
Our roof top tent shells are made from fiberglass (the models CMP-01, CMP-02, CAMPOO, PANORAMA and ASTRUM) or ABS plastic (the model CMP-03).

How about thermal insulation in your roof top tents?
Our fiberglass shells contain one more layer than the other products, which improves thermal insulation. Also, the flooring makes an extra insulation layer.

Can your tent canvas be replaced?
Canvas replacement is possible for the models CAMPOO, PANORAMA and CMP-03. It is not possible for the models CMP-01 and CMP-02 and ASTRUM.

Doesn't the canvas with so many zippers and seams leak water?
No, our zippers and seams are such a sturdiness that it doesn't allow leakage. The fabric used in our tent canvas is specially produced in such a way it doesn't leak water but it allows air to pass. In addition, seam sealing machine is used to improve seam.

What can I do against condensation within the roof top tent?
Oxford fabric used in our tent canvas doesn't allow condensation.

Do you supply replacement parts?
Yes. You can contact us for replacement parts.

How long is your warranty period?
Campermen offers 2 year warranty period.

Can I buy a roof top tent in the colour I want?
Normally, our shell colour is black or white but you can get in the colour you want. Giving colour code is enough.

What type of fabric do you use on side awning?
It is made from polyurethane fabric. It is waterproof and it is suitable for all the weather conditions. You can use it for years.

Can side awning canvas be replaced?
Yes.

Is shipping free?
No. The shipping charge will be added to the price.

Can you ship my product by the company I want?
Unfortunately, courier companies do not always accept high volume and heavy goods. We ship the products by our contracted company.

When can get the product I ordered?
We ship the product our individual customers ordered in 1 - 2 days. It takes 1 - 3 working days to the courier to deliver the product in Turkey.

Which payment methods do you accept?
Cash, bank transfer and credit card.

Up to how many moths can I pay in installments?
Depending on your credit card you can pay in installments up to 4 or 5 months.

Can you ship my order abroad?
Yes.

Do you mount roof top tent?
Yes.

While passing your factory or one of your dealers, can I stop by, buy a roof top tent and have it mounted to my vehicle?
Yes, you can, but you may not find a tent of the model you want, or the one you like among the existing tents, could have been sold to someone else. You don't face such a problem if you tell the model you want before you come.

Do you rent roof top tents?
No.

Can I buy only roof top tent shells?
No. Our roof top tents are sold with a mattress, a ladder, mounting kit and the other accessories in them.